Natomas Living - Business Directory

The three of us went here, because we all wanted a hamburger, and my daughter liked the smoked apple wood bacon burger they have here. But since my last visit, things in the burger dept. have gone downhill.
My nephew asked for his burger to be pink...read more

The three of us went here, because we all wanted a hamburger, and my daughter liked the smoked apple wood bacon burger they have here. But since my last visit, things in the burger dept. have gone downhill.
My nephew asked for his burger to be pink (they ask) and it was not. When he picked it up off the plate, a stream of water dripped off the lettuce atop the patty. Not only was there a small puddle on the plate, but the water also made the bun soggy. I had never seen anything like this before! Both my daughter's and my patties were all broken up around the edges and not a nice round hamburger shape. The 'cowboy BBQ sauce' smelled like vinegar and I had to take the top of the bun off to get rid of it. On top of that, the whole appearance of the burger and fries on the plate looked like a mess.
All three of us complained to the manager, whose job it is to go around to every table and ask how things are.
At least the waiter was told he could take my nephew's burger off of the bill. Aside from the mozzarella sticks, I don't think I will be returning for any meals here again, especially, if they are this sloppy in the kitchen!